About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities
Partner with retail banking stakeholders (both group and country) and business partners to understand business needs / requirements on the liability and lending digital onboarding and transaction & servicing related requirements and then translate those into agile epics, features and user stories
For Credit and fraud related subject matter- define, product vision, prioritize and clarify requirements for product features and enhancements
Prioritization of objectives and user stories for the team
Write user stories for the product backlog
Aid in the product planning, grooming, and development
Ensure that the Product Backlog is constantly prioritized to secure delivery of maximum business value
Drive sprint planning sessions and actively work with development stakeholders to arrive at effort / story point estimates
Conduct walkthrough and demo to business stakeholders as necessary
Support UAT execution efforts by preparing / reviewing UAT test cases, validating defects and actioning / assigning it to the respective teams
Collaborate with the Technical Leader to run successful releases and sprints
Ensure product acceptance and readiness at key phases of the delivery cycle
Knowledge and experience of using Agile tools such as JIRA, Confluence, etc
Raise managerial alerts and blocking points whenever necessary to secure the delivery of the products
Audit closures and mitigation of observations from product point of view
Our Ideal Candidate
Should have the knowledge and work experience on the Retail On-boarding end to end journey of CCPL products
Should have the knowledge and understanding of digital onboarding journey covering the end to end process coving authentication policy, CDD / KYC, Risk, Credit and Fraud handling.
Should have the knowledge and understanding of transaction journey of retail liability and lending products that includes but not limited to On-us Identification, authentication and authorization process,
Should have the knowledge and understanding of the servicing journey of CCPL products that covers end to end flow of card activation, card block, statement request,
Strong analytical skills with the ability to deep dive to drive solutions
Proven ability to take a step back and look at the macro view to connect the dots between requirements
Strong stakeholder management skills in engaging senior stakeholders
Proven ability to perform under high pressure in a dynamic environment
Ability to present to a large audience with comfort
Experienced in transitioning from Waterfall to Agile, guiding inexperienced teams as product owner
Ability to take initiative and work with minimal management oversight
Ability to work with cross functional teams across business and technology
Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly defined timeline.
Experience in working with technology project teams, from the business perspective, a significant plus.
Excellent professional skills, including verbal, presentation and written communication skills; ability to simultaneously see the big picture and manage the details of implementation;
ability to follow through on execution.
Bachelor’s degree (or equivalent experience)
8+ years of product management experience in financial services indutry
Must have the ability to work in a dynamic, fast-paced environment
Strong communication skills to interact with many different personalities / stakeholders and reach consensus when necessary
Experience with agile frameworks (e.g. Scrum, Kanban, Lean, Extreme Programming, LeSS, SAFe)