Manager - Retail Store Operations
Vodafone Idea Limited
Hyderabad, IN
3d ago

Store Manager

Function / Department

Job Purpose

Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms

Core Competencies, Knowledge, Experience

  • Monitoring and ensure quality of acquisition through store
  • Increasing revenue per footfall by aiding customers’ purchase decisions
  • Achieving profitability (Return on investment) targets for the store
  • Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
  • Managing churn and achieve customer satisfaction for walk-in customers
  • Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
  • Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees
  • Must have technical / professional qualifications

  • Graduate with P&L Management skills.
  • 2-3 years of work experience in Retail Industry
  • Store Management & Customer Relationship Management
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