Senior Program Manager
Bangalore, KA, IN
3d ago

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

We are looking for a high-octane program manager (with strong analytical capabilities) to join our India Regionalization as Sr. Program Manager.

As a Program Manager you will create and implement processes that enable Amazon teams to get closer to the customer and ensure a faster delivery promise.

You will collaborate with business and development teams across the company to define requirements, design high level process, and manage all aspects of the program execution including writing business requirements, maintaining the project schedule, resolving or mitigating issues and risks, and communicating results throughout the organization.

The successful candidate will be a person who works well with cross-functional teams of senior leaders, business managers, operations, and software development, has an extremely high level of customer focus and a passion for process improvement.

In addition, they enjoy and excel at diving into data to identify root causes, derive patterns, and determine long-term solutions that ensure superior customer experience.

Key Responsibilities :

Analyze and dive deeply into moving demand patterns and create programs to impact inventory availability closest to the customer

Working closely with sales and / or business development teams across Amazon network to identify and solve for defects

Identify automation gaps and partner with product teams to improve / build scalable seller solutions to manage inventory at scale

Building out a scalable program status / tracking infrastructure that provides granular detail on overall program performance, risks and opportunities

Providing project management and cross-functional support on key improvement initiatives

Disseminating program & strategy updates to internal and external stakeholders

  • 5+ years of program and / or product management experience
  • Experience developing business cases and successfully presenting to leadership

    Demonstrated capability to manage multiple, disparate projects and / or stakeholder groups

    Ability to influence and manage both peer-level and senior stakeholders

    Excel and / or Access skills (intermediate to advanced proficiency)

  • Strong organizational and multitasking skills with ability to balance competing priorities
  • Proven project management skills

    Experience defining program strategies and road maps

    Excellent written and oral communication skills including an ability to communicate with all levels in the organization (technical, business, executive)

    Knowledge of SQL is strongly preferred

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