Writes, edits and proofs hardcopy and online documents for consistency. Examples : reference documents for hardware and software products, code, user interface tests, white papers, Application Program Interface and Command Line Interface Documentation, online help systems.
Ensures all deliverables are technically and mechanically accurate.
Collaborates with department team members, engineering, marketing, services, legal, regulatory and others to develop content for standard documentation sets, software and special initiatives in-
line with the development cycle.
Creates and manages document schedules, content management, and information architecture.
More experienced writers may train outside business groups as needed on tools, applications, reporting, and content workflow needs.
Creates and revises technical information, including installation, operation and maintenance instructions, and other types of technical content such as technical advisories and release notes.
Works with editors, incorporating editorial feedback to ensure that company style and standards are appropriately expressed in technical content and media
Publishes content to a variety of outputs, including PDF documents, web pages, blog articles, wikis, videos, and online help systems.
May participate in social media discussions related to technical content and information experience.
Uses content authoring, publishing, and source control tools while occasionally seeking technical assistance.
Learn to leverage a variety of information sources including : bug comments, whiteboard discussions, community forums, knowledge transfer, and third-
party website and original equipment manufacturer (OEM) content.
Follows standard technical writing and content development practices under general direction.
Interacts primarily with professionals in the immediate work group.
Demonstrates initiative and may participate in process improvement activities.
Is familiar with prevalent software development methodologies. Implements content plans that include user stories.
Learns to support localization activities.
Understanding of technical content authoring workflows Knowledge of industry standards such as DITA, XML, and HTML Knowledge of job related content authoring, publishing, and graphic design tools
Essential Requirement :
BE / ME (any stream) or BSc in Computer Science or BCA. Should have at least 5 years of experience in the technical writing field.
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.
If you re keen to create technical content that gives a world-class user experience to global customers, this is your opportunity to develop with Dell.