Marketing Director
Mumbai, India
5d ago

Over the past thirty years chat has taken its place as one of humanity's main ways of communicating. From email, to MSN and IRC, to now a host of messaging services, people around the world have embraced chatting wholeheartedly.

We believe in the power of chat for businesses. It gives any business, big or small, the opportunity to engage personally with their users whenever and wherever is convenient for them.

And by building it into their own platform, they’re able to keep control of the entire journey and ensure quality and security.

We love what we do : building the tools that give businesses the power to create a community. We love that we can help them do it quickly, giving them more time to work on their actual website or app.

But most importantly, we love that our tools have helped dating apps let actual people fall in love, helped doctors communicate directly with hard-to-reach patients, and helped communities around the globe to blossom.

And we're very excited to see what other uses our users will think up in the future.

We’ve established ourselves as a global front runner in the world of text, voice and video chat solutions. We specialize in powering massive digital events like Q-Dance’s Defqon and complex HIPAA compliant chat functionalities.

We’re looking for talented, creative, curious, tech savvy and driven individuals!

CometChat enables developers and businesses to seamlessly add voice, video, and text chat experiences to their mobile apps and / or websites to power user-to-user communication.

Over the years, it has grown into a 50 employee strong CPaaS (communication-platform-as-a-

service) startup with offices in Mumbai and Colorado, US. With over 50,000 customers - from Fortune 500 companies to small businesses - worldwide.

In 2019, it became the first Indian startup to be selected into the prestigious Techstars Boulder Accelerator in the US.

Recently, CometChat has been awarded among the top 10 best SaaS companies in India by G2 Crowd.

What you will be doing :

Build, own & manage our website and our social media channels

Work with our content team to publish high traffic articles, tutorials and product-marketing material

Ensure that our customers have an amazing journey, from visiting our website to signing up on our platform

Run a targeted search engine marketing program

Manage our in-app & email messaging for the entire customer lifecycle

Help increase our audience and engage with existing via newsletters and other channels

Report to the founder

Work closely with Sales and Product departments

What we are looking for :

  • At least 5 years of experience in product marketing at a B2B SaaS company (or equivalent experience)
  • Can deliver consistent messaging through different digital touch points
  • Exceptionally well writing skills (including go-to-market materials)
  • Someone who thrives in an environment where market and customer feedback is essential
  • Is willing to get their hands dirty and jump in to help when needed
  • Who can build & manage a team and external resources
  • 5+ years of experience as a Marketing Lead, Product Brand Manager or a similar role in a SaaS product business
  • Experience with common marketing tools (the specific tools are not important, but the experience of using proper-tools-for-the-job is)
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