Financial Tools Technical Analyst
Citygroup
Chennai, Tamil Nadu
2d ago

Job Purpose :

  • The Financial Tools Technical Analyst is responsible for the day-to-day activities related to the GCT Automated Recovery Management System (ARMS) application to ensure system performance through a series of system health checks, fielding user questions, troubleshooting data issues, performing UAT testing, etc. as outlined below
  • Job Background / Context :

  • The position is within GCB Technology in the CTO Development Technology and Process Organization. Within that organization, the position is within the SDLC and Process Team functionally reporting to the Financial Tools Manager
  • Key Responsibilities :

  • Fielding user questions
  • Assist with requirements gathering for system enhancements or modifications
  • Work with development staff to design solutions based on requirements
  • Support and troubleshoot data issues
  • Attend daily scrum calls for input
  • Perform ad-hoc training sessions
  • Assist with the prioritization of requested enhancements or modifications
  • Perform ad-hoc data queries
  • Assist with production releases including scheduling, check-outs and communications
  • Perform UAT testing
  • Maintain process documentation including creation & updates
  • Perform monthly file preparation and capitalization processing
  • Perform data feed health checks (e.g. GAM EDW)
  • Assist with system changes for annual planning
  • Provide Subject Matter Expertise in support of the non-BAU project delivery activities
  • Person Specification : Knowledge / Experience :

    Knowledge / Experience : Essential :

    Essential :

  • 7-10 years progressive experience in business analysis
  • Desirable :

  • A financial background is highly desirable
  • Skills : (technical skills)

    Essential :

  • Business Analysis and Project Management Skills
  • Ability to work with offshore and onsite Production Support Teams across multiple organizations
  • Excellent Oral and Written Communication Skills
  • Strong analytical skills, strong problem solving skills and ability to logically break down tasks into smaller manageable parts
  • Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills are required
  • Strong individual with the ability to communicate and negotiate at all levels
  • Ability to influence people
  • Effective meeting management, team management and organizational skills
  • Presentation skills
  • Ability to interact with individuals on all organizational levels
  • Desirable :
  • MS SQL
  • MS SQL
  • Cognos reporting
  • Qualifications : Essential :

    Essential :

  • Bachelor’s degree in a computer-related field
  • An overall understanding of the IT environment and related technology applications
  • Prior experience in financial services preferred
  • Prior experience in applications development preferred
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