Job Description Summary
In this role you will lead the digital transformation of the Inquiry-to-Remittance (ITR) Process Stream across the Gas Power strategic Oracle ERP landscape, with special focus on the Alpha ERP.
The ITR Oracle Product Manager is the custodian of the Target Process Model for the process stream and how it is consistently solutioned across multiple Oracle ERP platforms (especially Alpha) as well as within the modules of the particular platform.
She / he partners directly with her / his functional counterparts to set goals & objectives on business outcomes, agree on supporting Oracle ERP capabilities and critical design decisions, as well as deployment and continuous improvement priorities.
This position will be responsible for creating strong working relationships & influence across Services & Parts executive leadership with laser focus on the ITR related processes across Oracle ERPs, and will be responsible for driving scope, practices and overall IT strategy for this set of processes.
Builds strong partnerships with application / platform owners on matters related to integrated information flows and functionalities to ensure that digital capabilities are developed in concert with the ERP eco-system.
Ultimately, this role is accountable for delivery of agreed Oracle ERP capabilities and their deployment, in a way that enables functional stakeholders to ensure value realization from ERP, such as Parts OTD (on-time delivery), etc.
Essential Responsibilities :
In this role, you will :
Own the Wing to Wing ITR Oracle ERP roadmap plan and execution including Alpha Parts MGPP (Multi-Generational Program Plan) program support and sub-programs leadership
Leverage your deep experience with Oracle Order Management suite of products, as part of your design leadership
Lead the Design and Configuration capabilities for the ITR related Oracle ERP processes and products, leveraging your process knowledge and experience across the Order to Cash (O2C) cycle
Be an active member of the ITR ERP Council to align functional goals, continuous improvement priorities, and end-state vision priorities into an execution plan that supports the function and overall Gas Power targets as key Oracle Product Manager
Support other key Process Steams : Fulfillment and Finance to address Gas Power wide opportunities such as VCP (variable cost productivity), Parts OTD (on-time-delivery), Services Growth, etc.
Owns coordination and interface for systems and processes interacting with in-scope Oracle ERPs.
Collaborate with business, functional partners and technology leadership to determine strategic and tactical roadmap of ERP Digital Capabilities that maximize the impact towards Hoshin Kanri outcomes.
Drive Oracle ERP landscape simplification by collaborating with other value stream leaders as well as D&A (Data and Analytics), Enterprise Architecture and Data Science when needed
Provide active participation in lean improvements across the whole landscape and balance execution of requirements with landscape simplification
Help define and prioritize Oracle ERP capabilities targeted to deliver most business value across the ITR process stream.
Lead and coordinate internal and vendor resources executing various projects across multiple projects
Coordinate allocation of technical resources
Support execution team with resolution of roadblocks and interdependencies.
Partner with leadership of technical and functional teams external to the organization to ensure enough support and engagement
Manage stakeholder communication and progress reporting
Guide project teams through decision and pivot points as required
Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected
Basic Qualifications :
Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science, or Engineering
Significant IT professional experience along with established leadership credentials across ERP product lines.
GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed
Eligibility Requirements :
Must be willing to travel 10% of the time
Desired Characteristics :
8+ years of professional experience in Software Development Project Management including large portfolio and financial management leading across functional initiatives and organizations
5+ years of professional experience with Oracle e-Business Suite (Order to Cash).
Project Management experience in an Oracle ERP implementation environment is considered a plus
Proven experience of working with executive-level stakeholders to define IT strategy and managing multiple projects
Track record of driving IT innovation and technology-driven business outcomes
Experience with at least two full life-cycle Oracle ERP projects (planning, analysis, design, build, test, deploy)
Deep experience with Oracle Order Management suite of products
Experience as an ERP team lead for the Order Management suite, in a project implementation or product ownership role
Process knowledge across the Order to Cash (O2C) cycle, ideally extending into its fulfillment (sourcing and warehousing)
Experience with the Quote to Order processes is considered a plus
Exposure to Oracle Financials and / or Oracle OTM modules considered a plus
Experience working with Oracle ERP with a global configuration and with a highly integrated architecture, considered a plus
Personal Attributes & Business Acumen :
Strong leadership skills with ability to influence outcomes and organize teams to attain shared goals
Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization
Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities
Strong team player collaborates well with others to solve problems and actively incorporates input from various sources
Experience working with others on a global basis
Applies knowledge to coach and mentor others
Demonstrated customer focus evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives
Strong analytical and strong problem-solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans
Change oriented actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
Experience managing budgets including annual budgets
PMP, Scrum Master or related Project Management certification
GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Disclosure of your Gender or Sexual orientation is completely Voluntary and not mandatory.
Relocation Assistance Provided : No