Senior Staff Technical Product Manager (Oracle Inquiry-to-Remittance)
GE Gas Power
Bengaluru 560066, Karnataka, India
1d ago

JOB DESCRIPTION

Job Description Summary

In this role you will lead the digital transformation of the Inquiry-to-Remittance (ITR) Process Stream across the Gas Power strategic Oracle ERP landscape, with special focus on the Alpha ERP.

The ITR Oracle Product Manager is the custodian of the Target Process Model for the process stream and how it is consistently solutioned across multiple Oracle ERP platforms (especially Alpha) as well as within the modules of the particular platform.

She / he partners directly with her / his functional counterparts to set goals & objectives on business outcomes, agree on supporting Oracle ERP capabilities and critical design decisions, as well as deployment and continuous improvement priorities.

Job Description

This position will be responsible for creating strong working relationships & influence across Services & Parts executive leadership with laser focus on the ITR related processes across Oracle ERPs, and will be responsible for driving scope, practices and overall IT strategy for this set of processes.

Builds strong partnerships with application / platform owners on matters related to integrated information flows and functionalities to ensure that digital capabilities are developed in concert with the ERP eco-system.

Ultimately, this role is accountable for delivery of agreed Oracle ERP capabilities and their deployment, in a way that enables functional stakeholders to ensure value realization from ERP, such as Parts OTD (on-time delivery), etc.

Essential Responsibilities :

In this role, you will :

Own the Wing to Wing ITR Oracle ERP roadmap plan and execution including Alpha Parts MGPP (Multi-Generational Program Plan) program support and sub-programs leadership

Leverage your deep experience with Oracle Order Management suite of products, as part of your design leadership

Lead the Design and Configuration capabilities for the ITR related Oracle ERP processes and products, leveraging your process knowledge and experience across the Order to Cash (O2C) cycle

Be an active member of the ITR ERP Council to align functional goals, continuous improvement priorities, and end-state vision priorities into an execution plan that supports the function and overall Gas Power targets as key Oracle Product Manager

Support other key Process Steams : Fulfillment and Finance to address Gas Power wide opportunities such as VCP (variable cost productivity), Parts OTD (on-time-delivery), Services Growth, etc.

Owns coordination and interface for systems and processes interacting with in-scope Oracle ERPs.

Collaborate with business, functional partners and technology leadership to determine strategic and tactical roadmap of ERP Digital Capabilities that maximize the impact towards Hoshin Kanri outcomes.

Drive Oracle ERP landscape simplification by collaborating with other value stream leaders as well as D&A (Data and Analytics), Enterprise Architecture and Data Science when needed

Provide active participation in lean improvements across the whole landscape and balance execution of requirements with landscape simplification

Help define and prioritize Oracle ERP capabilities targeted to deliver most business value across the ITR process stream.

Lead and coordinate internal and vendor resources executing various projects across multiple projects

Coordinate allocation of technical resources

Support execution team with resolution of roadblocks and interdependencies.

Partner with leadership of technical and functional teams external to the organization to ensure enough support and engagement

Manage stakeholder communication and progress reporting

Guide project teams through decision and pivot points as required

Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected

Basic Qualifications :

Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science, or Engineering

Significant IT professional experience along with established leadership credentials across ERP product lines.

GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

Eligibility Requirements :

Must be willing to travel 10% of the time

Desired Characteristics :

Professional Background

8+ years of professional experience in Software Development Project Management including large portfolio and financial management leading across functional initiatives and organizations

5+ years of professional experience with Oracle e-Business Suite (Order to Cash).

Project Management experience in an Oracle ERP implementation environment is considered a plus

Proven experience of working with executive-level stakeholders to define IT strategy and managing multiple projects

Track record of driving IT innovation and technology-driven business outcomes

Technical Experience

Experience with at least two full life-cycle Oracle ERP projects (planning, analysis, design, build, test, deploy)

Deep experience with Oracle Order Management suite of products

Experience as an ERP team lead for the Order Management suite, in a project implementation or product ownership role

Process knowledge across the Order to Cash (O2C) cycle, ideally extending into its fulfillment (sourcing and warehousing)

Experience with the Quote to Order processes is considered a plus

Exposure to Oracle Financials and / or Oracle OTM modules considered a plus

Experience working with Oracle ERP with a global configuration and with a highly integrated architecture, considered a plus

Personal Attributes & Business Acumen :

Strong leadership skills with ability to influence outcomes and organize teams to attain shared goals

Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization

Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities

Strong team player collaborates well with others to solve problems and actively incorporates input from various sources

Experience working with others on a global basis

Applies knowledge to coach and mentor others

Demonstrated customer focus evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives

Strong analytical and strong problem-solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans

Change oriented actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

Experience managing budgets including annual budgets

PMP, Scrum Master or related Project Management certification

About Us

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Disclosure of your Gender or Sexual orientation is completely Voluntary and not mandatory.

Additional Information

Relocation Assistance Provided : No

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