Senior Systems Support Engineer
Micro Focus
Bangalore, India
5d ago

Job Description : Responsibilities :

Responsibilities :

  • The Engineer is preferred to have 3+ years of expertise on NetIQ Identity Governance and related products.
  • Expert on. Conversant with IG solutions and comfortable to work on the following.

  • Work with the other Systems Engineers in the support of Identity Governance ,
  • MicroFocus eDirectory or Active Directory Expertise. Ability to understand and manage the Directory Services, the key fields in the objects and ensure the identity lifecycle in the Directories are as per agreed policies.
  • Ability to generate reports
  • Application on boarding to Identity Governance tool
  • MicroFocus Designer Tool for IDM
  • Net IQ PAM Privileged Access Management Tools implementation and Administration
  • User Access Management Tool (UAM) implementation and support
  • Provide day-to-day system administration support to assigned systems
  • Manage, develop (as needed), test and implement new deployments of systems
  • Maintain system documentation (such as As-Built documents for each application)
  • Establish and monitor User Identity lifecycle
  • Provide 3rd level technical support to end-users and team members
  • Monitor servers for performance and maintain system environment according to industry best practices
  • Provide on-call support for the systems administration group according to the on call schedule
  • Excellent written, verbal communication skills, attention to detail, organizational skills, and customer service skills
  • A proven team player with strong interpersonal skills that has a track record of following directions and company policies
  • Java Scripting
  • Education and Experience Required :

  • Typically a technical Bachelor's degree (B.E) or equivalent experience and a minimum of 3 years of related experience or a Master's degree and up to two years of experience.
  • Knowledge and Skills :

  • 3 or more years of experience writing code (such as, and not limited to, Java, C, C++, C#, VB.Net; databases like SqlServer / Oracle.
  • Experience of one or more full release cycles. Basic understanding of modern software development methodologies (Object).

  • Basic understanding of modern software development tools and SCM (software configuration management).
  • Basic understanding of Software Test methodologies, test scripting and testing tools.
  • Understanding of Basic Database Administration.
  • Good verbal and written communication skills.
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