AVP - Business Solution
Standard Chartered Bank
Chennai, India, Asia
4d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base.

The Role Responsibilities


  • Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities.
  • Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities
  • Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls
  • Business

  • Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams
  • Ensure delivery to business meeting time, cost and high quality constraints
  • Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems
  • Thrive an ecosystem of innovation and enabling business through technology
  • Processes

  • Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing.
  • Own technology delivery of projects and programs across global SCB markets that develop / enhance core product capabilities ensure compliance to Regulatory mandates support operational improvements, process efficiencies and zero touch agenda build payments platform to align with latest technology & architecture trends, improved stability and scale

  • Interface with business & technology leaders of other SCB systems for collaborative delivery.
  • People and Talent

  • Employ, engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments
  • Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners.
  • Bridge skill / capability gaps through learning and development
  • Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team
  • Ensure the optimal blend and balance of in-house and vendor resources
  • Risk Management

  • Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards
  • Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees
  • Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group’s ability to remain within acceptable risk levels
  • Ensure business continuity and disaster recovery planning for the entire technology portfolio
  • Governance

  • Promote an environment where compliance with internal control functions and the external regulatory framework
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets;
  • Financial Crime Compliance; The Right Environment. *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • Solution Architect SCPAY
  • SCPAY Programme Managers
  • Group Payments Product Development Heads
  • Group Cash Operations
  • Our Ideal Candidate

  • Minimum 4 to 7 yrs of experience in the Dev role and in that a couple of years of experience as Dev lead role is an added advantage, good knowledge in Java, Microservices and Spring boot
  • Technical Knowledge : Java / Spring Boot, Kafka Streams, REST, JSON, Netflix Micro Services suite ( Zuul / Eureka / Hystrix etc.
  • 12 Factor Apps, Oracle, PostgresSQL, Cassandra & ELK

  • Ability to work with geographically dispersed and highly varied stakeholders
  • Very Good communication and interpersonal skills to manage senior stakeholders and top management
  • Knowledge on JIRA and Confluence tools are desired
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