L1 Support/Hadoop/Scrum Master
Dell
Bangalore, India
5d ago

Job Description

Associates will be assisting customers with password resets,updating ticket cases, answering customer phone calls, and responding to email inquiriesin a professional manner.

Associates must be able to provide troubleshootingfor tablets and printers and any issues that customers have while accessing theportal.

Key Personality Traits :

  • High service customer aptitude
  • Communicate clearly and effectively
  • Good Listening skills
  • Competence of following processes
  • Core Competencies :

  • Critical thinking
  • Attention to Detail
  • Techy
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