Technology Support Operations(GTS) - Engineer II
Fair Isaac Corporation.
BangaloreTi, IN
3d ago

Job Description

  • To provide first level Support for IT Infrastructure Incident Resolution & Escalation
  • To remediate / escalate Issues within agreed SLA / OLA
  • Sound Knowledge of Linux / Unix Administration / Active Batch / SQL & Oracle Databases / Networking Concepts
  • Should have Sound knowledge about Application Support / PAAS / IAAS / SAAS
  • Sound Knowledge on Cloud Computing / AWS Platform / Data Center Operations
  • Basic knowledge about networking components (Router / Switches / LTM / GTM / F5).
  • Sound Knowledge on Incident / Change / Problem management
  • Root cause analysis
  • Excellent verbal and written communication skills
  • Analytical and problem solving skills
  • Ability to work calmly and well under pressure to defined processes
  • Ability to organize multiple priorities while paying exceptional attention to detail and quality
  • Scripting - basic
  • Excellent Team player.
  • Soft Skills : Excellent verbal and written communication skills (English)

    Qualification : Graduate in Computer Science / BSC Computers / B.E / B.Tech / BCA / MCA

    Experience : 2 to 5 years, preferably in Banking / Investment Banking / Asset Management / Telecom Clients

    Should have an experience working as System Admin in Linux Environment

    RHCSA / RHCE Certification / ITIL Certifications are Desirable

    Why Make a Move to FICO?

    At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics.

    You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

    FICO makes a real difference in the way businesses operate worldwide :

  • Credit Scoring 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
  • Fraud Detection and Security 2.6+ billion payment cards globally are protected by FICO fraud systems.
  • Lending 3 / 4 of US mortgages are approved using the FICO Score.
  • Anti-Money Laundering our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing
  • Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue.

    We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

    Our success is dependent on really talented people just like you who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment.

    We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

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