Support Engineer
Bangalore, Karnataka, IN
18d ago

Bangalore, Karnataka, India The person in this position will work in a team environment to support Microsoft BAP solutions.

The role of a Support Engineer focuses on delivering high quality technical support to customers. The core duty requires providing fast and accurate resolutions to technically complex, politically charged customers while representing Microsoft in a positive, professional manner.

We provide 24x7 support and may require candidates to work day, evening, night and weekend as needed. The customer base ranges from small developer to large, sophisticated enterprise customers.

Candidates should be comfortable discussing complex technical scenarios and solutions with varying customer skill levels leading to a deep understanding of the issue, root cause and resolution options.


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Degree in CS, or equivalent in work experience

Microsoft sees the whole person and looks to support your well-being on every level.

Hands-on experience in reading and interpreting source code to resolve customer issues Experience with basic debugging Experience in software development Minimum of 3 years of relevant experience working on one of the SQL BI technologies (SSIS / SSRS / SSAS, PowerBI).

Knowledge of latest versions of Microsoft® SQL Server.

Diversity and inclusion

Good understanding of Windows Operating System concepts and Data structure

We value individuality. The experiences that have shaped your world view can help us shape ours.

Good understanding of .Net concept and how it works. Two years of experience in working with data base applications(Web and Windows) connecting to SQL server database.

Two years of experience in working with SQL Server and drivers / providers Experience with one or more of the following languages or technologies : VB, ASP, COM, Web Services, VB.

Net, C#.Net, C / C++, ADO.Net, ASP.Net, Visual Studio / Visual Studio.Net Experience with IIS and Web Services and other interoperability knowledge Knowledge and experience with ASP.

Net Knowledge and experience with JDBC Software development experience with C++ or C# Knowledge of XML specifications (XML, XSD, XSLT, XQuery, etc.

This description has been designed to indicate the general nature and minimum level of work performed by employees within this position.

The actual duties, responsibilities, and qualifications may vary based on assignment. Microsoft is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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