Technical Content Writer
Ginger Webs
Noida, Uttar Pradesh, India
4d ago

Requirements

  • Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including User Guides, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc.).
  • Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
  • Gather customer feedback on documentation to improve usability.
  • Act as an editor to ensure consistency in training documentation across.
  • Responsibilities

  • Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
  • 3+ years of technical writing experience.
  • Strong written and verbal communications and experience working with content in multiple mediums.
  • Experience working cross-departmentally to communicate the features of a product.
  • Strong experience owning an end-to-end documentation creation process.
  • Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
  • A positive attitude, willing to jump in and tackle new challenges.
  • Experience working with the following tools preferred : Confluence / JIRA, Git & Github, HTML, CSS, JavaScript.
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