ABOUT THE ROLE AND OUR TEAM :
WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals.
We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process.
This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.
SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE :
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU :
WHAT YOU LOVE ABOUT US :
The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else in and out of the office.
WHAT WE DO MATTERS :
Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones.
From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us.
They're all in. So are we.
The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability.
In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.