Customer Support Associate
Johnson Controls
Pune, Maharashtra, India
3d ago

What you will do

The responsibility will be mainly to create Quick Quote for pre-sales job with ERP tool. This will help to fix the value or margin as per the customer requirements for each and single account which will vary for every single job.

  • SFDC.com
  • MS Office tools
  • Gross Margin Calculator
  • Required

  • Fluency in English language.
  • Must be a quick learner and adaptable to work at all situations as per the requirement
  • Good in mathematical calculations and logical skills
  • Confident in building a conversation with account manager and getting the queries addressed.
  • Graduation to be completed.
  • Experience 2 to 3 years (BPO experience preferred)
  • Preferred

  • Candidates with BPO experience (2-3 years).
  • Candidates handling emails from clients.
  • Candidates Involved in resolving customer queries.
  • Candidates with good communication Skills & Interpersonal Skills.
  • Should be patient enough to handle any kind of customer queries.
  • Good Team player and flexible for kind of requirements

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