Supervisor Operations
Thane,India_State Level,India
5d ago


Position Description Overview

This position essentially will monitor and operate the entire processing gamut of credit card operations for pre-issuance, post-issuance, Disputes Management and Settlement and Recon.

The position will be responsible for maintaining scheme specific mandates and timely reporting of operational efficiencies.

Job Responsibilities

  • Responsible for the supervision of an operational group. Responsible for overall team performance to meet or exceed company goals and objectives.
  • Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback.

    May monitor systems to detect possible fraudulent behavior related to credit card useage and contact card holders to investigate possible fraud.

    Scope of Job

    Supervises day-to-day work. Assists management in meeting goals and objectives.

    Job Requirements

  • High school diploma or equivalent. Basic PC skills required. 2 to 3 years experience in production environment required.
  • One year previous lead / supervisory experience preferred.

  • Leadership
  • Measurement of Effectiveness
  • Quality Management
  • Internal Controls
  • Budget Management
  • Contract Management
  • Learn more about Fiserv : Life moves fast. And as it does, we know most people aren’t thinking about financial services But we are.

    We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

    We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today.

    The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

    Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

    Explore the possibilities of a career with Fiserv and Find Your Forward with us.

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form