Position Description Overview
This position essentially will monitor and operate the entire processing gamut of credit card operations for pre-issuance, post-issuance, Disputes Management and Settlement and Recon.
The position will be responsible for maintaining scheme specific mandates and timely reporting of operational efficiencies.
Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback.
May monitor systems to detect possible fraudulent behavior related to credit card useage and contact card holders to investigate possible fraud.
Scope of Job
Supervises day-to-day work. Assists management in meeting goals and objectives.
One year previous lead / supervisory experience preferred.
Learn more about Fiserv : Life moves fast. And as it does, we know most people aren’t thinking about financial services But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today.
The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.