Delivery Lead - Insurance domain - IT Services Client
Flex-I Partners
Bangalore, India
1d ago

Job Description

  • Developing and growing the customer account, and customer relationship
  • Offering innovative services / solutions to the customer
  • Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings / strategy
  • Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals
  • Managing P&L for the Business Unit and accelerating the targets through the program management team and business development team.
  • Be responsible for preparing, complying and tracking budgets for the BU

  • Compliance to Business contract, SLAs, Agreements, SOW.
  • Building & effective use of knowledge repository for the BU
  • Compliance and improvements to domain and organization processes in collaboration with CoE
  • Implementation of Enterprise Automation Solutions of the organization across and evolve the standard Metric for all dimensions including Projects, Processes, Delivery.
  • Utilization deriving the Productivity quotient
  • Continuous improvement of BU specific processes with focus on delivery process excellence
  • Desired Profile

    15+yrs of experience in total with 6-7yrs experience in Delivery management handling Insurance related projects

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