We are seeking a PLM Technical Analyst with an Oracle Agile PLM background. As a PLM Technical Analyst for MSI you will be responsible for maintaining MSI’s global Product Lifecycle Management (PLM) System : Agile PLM version 9.
3.6. The position will be the primary support for a large, global user community across multiple business units and time zones.
The PLM Business Analyst will be responsible for supporting the Product Collaboration (PC), Product Governance and Compliance (PG&C) and Product Portfolio Management (PPM) modules and all associated Interfaces going to other applications such as EBS via PIP.
Other applications that will need to be supported will include Jira and the GoSaaS EG&C Compliance module Environmental Governance and Compliance .
The position will work with other Business and IT Team members as well as 3rd party vendors to provide holistic support to the business.
The role requires experience with Agile PLM and a business acumen to help solve complex business problems in the PLM and NPI areas.
Required Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
5+ years of experience working in a Business Analyst type role in Product Lifecycle Management (PLM)
3+ years of experience monitoring and managing Agile interfaces with other systems
BA / BS or equivalent work experience
Experience building Agile PLM process extensions, API’s and using Web Services
Scope of Responsibilities / Expectations
Key responsibilities include :
Help with the design of Oracle PLM / CPQ process extensions and API’s to replace Office / G-Suite tools with automated solutions that reduce manual processes and handoffs
Enablement of automated and simplified BOM structures and changes Automate the Product Enablement process to replace the manual product requirements gathering, BOM structure set up in PLM and downstream to CPQ, and testing processes
Generate self-service solutions to streamline work for Product Managers and Product Orderability teams
Establish and document Business Processes utilizing industry Best Practices Gather requirements and complete analysis, design, coding, configuration, testing, and integration of CPQ or PLM software features, and all software management, integration and validation activities support
Participate in the evaluation, selection, and implementation of new product lifecycle tools Assist in upgrading existing Product Lifecycle tools and associate customizations to newer version or Cloud-based platforms
Develop solutions that meet the business needs using the available tools
Technical Knowledge / Skills Required :
5+ years of experience implementing or supporting Agile PLM. It is preferred that the candidate have experience with Oracle E-Business Suite (EBS), CPQ or other Oracle R12 configurator
Experience in Oracle Design to Release Process Integration Pack (DTR PIP) Experience in Process Extension / SDK development and preferably Web Services (JSON, REST, or SOAP API’s)
Experience in Oracle DB, SQL, PL / SQL
Experience with Atlassian Software Suite (Jira, Confluence, Bitbucket) is preferred
Experience in Product Configuration Management and PLM business processes including Item Structure and bills of material setup, Approved Manufacturer List (AML), Change Orders (CO), and Product Environmental Compliance
Non-Technical Knowledge / Skills Required :
Broad understanding of Oracle E-business supply chain modules such as PIM, Inventory Management, Order Management, and Bills of Material
Experience with Oracle’s Cloud Product Data Hub (PDH) is a plus
Self-motivated and ability to work independently Should be able to drive execution independently Very strong team player.
Should possess an ability to foster teamwork and a positive working environment to the project team in light of changes and challenges.
Should have people skills to be able to work independently with different IT team members in different roles
Ability to plan and organize work
Strong aptitude to learn
Strong written and oral communication skills
Strong collaboration and active listening skills
Ability to work in a fast-paced, demanding, and rapidly changing environment
The ideal candidate would have a Bachelor’s Degree and 5+ years of relevant experience in a business-facing role. The primary responsibility as a PLM Technical Analyst will be working closely with Engineering, Product Managers, Product Orderability, and other IT Teams.
Typical activities for this position include :
Coordinate Agile PLM changes / maintenance with 3rd party data center provider
Manage and coordinate large, complex projects with 3rd party Agile solutions partner
Maintain IT Change Control and Regulatory Validation compliance of Agile System
Make and test Agile improvements as needed by the business Monitor and manage Agile interfaces with other systems, such as : Oracle PIP Adapter to 3 instances of Oracle EBS
Perform mass imports and file uploads as needed
Manage and maintain 3 Agile test environments Work with business leaders to provide needed solutions in the NPI - New Product Introductions and PLM Product Lifecycle Management areas
Develop Process Extension