AU Small Finance Bank
Bhopal, Madhya Pradesh, Indien
6d ago
source : JobLeads

Job Description - Branch Relationship Manager Branch Banking (56209)

Job Description

Branch Relationship Manager Branch Banking - 56209

Basic Information

Position Title Relationship Manager Grade / Level As per structure

Vertical Branch Banking Location Bank Branches

Business Liabilities Department Liabilities Sales

Organizational Relationships

Position Reporting to Branch Manager

Direct Reports As per structure

Qualification Graduate; 1st division in 10th, 12th and Graduation

Relevant Experience 2 - 4 yrs. of Banking experience, preferably local, should not be more than 28 yrs. of age / fresher from good colleges


Functional Competencies Good time management skills, Selling skill, Interpersonal and communication skills, well versed with English and local Language.

Customer-service orientation, Negotiation and Persuasion skills & Relationship building Skills, Organized and Result-orientation

Behavioral Competencies Willingness to travel as required; Honesty and Integrity

Ability to work under pressure

Job Responsibilities

Financial Responsibilities & Non Financial Responsibility The HNI (High Net worth individuals) relationship manager is accountable for a portfolio of High Net worth Clients, integrating and coordinating all Banks’ Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client

Managing the banking and investments relationship with Au Royale clients and responsible for overall growth of Liabilities & Investment business from HNI segment.

  • Increase CASA balance in allocated portfolio either through Deepening or Acquisition of NTB Royale Customer,
  • Proactively and timely identifies potential problem accounts and formulates appropriate risk
  • Mitigating strategies.
  • Manage customer migration between segments, sub-segments and the HNI business.
  • Grow portfolio profitability through the utilization of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
  • Develop, manage, and expand Au Royale customer relationships by providing service level which exceeds client expectations of most important customer segment
  • Ensure all sales activity is recorded online as per the organizational process (CRM)
  • Develops new and expands existing High Net worth Customer relationships for liabilities and retail assets
  • Informs customers about new products or product enhancements to further expand the banking relationship
  • Capture and maximize the business opportunity through detailed client profiling as per organizational process (CRM)
  • Compliance & Risk Responsibilities Understanding of KYC, AML guidelines and complying with Bank policies and guidelines for the role and responsibilities

    Key Responsibility

    Responsible for ensuring that the Sales targets in numbers & values are met as per defined scorecard.

    Branch Relationship Manager Branch Banking

    Primary Location

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