Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Duties &responsibilities
Managing and controlling the Mumbai branch trade customer service and ensuring smooth functioning of the unit.
Accomplish a clean audit rating by handling transactions in line with regulatory and internal guidelines and also to meet the expectations of internal and external clients.
Supervise and guide staff on all operational related matters.
Identify areas of improvement and development of new process & policies.
Manage BCP situation and participate in BCP drills.
Be updated with Bank / branch's document for Business Continuity Plan and be prepared to handle transactions in the event of business disaster
Handling & resolving queries raised by internal and external customers.
Job Requirement : Minimum 9 to 12 yearsexperience in General Branch Banking / Trade Operations out which at least 5years in a supervisory or managerial capacity
India-Maharashtra-MumbaiOperationsRegularFull-timeApr 5, 2019, 5 : 51 : 06 AM