Associate, Specialist, Operations, Shared Services-Multi-role, Corporate Banking, Technology & Operations
DBS Bank
Mumbai, India
6h ago

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Duties &responsibilities

  • Managing and controlling the Mumbai branch trade customer service and ensuring smooth functioning of the unit.
  • Accomplish a clean audit rating by handling transactions in line with regulatory and internal guidelines and also to meet the expectations of internal and external clients.
  • Supervise and guide staff on all operational related matters.
  • Identify areas of improvement and development of new process & policies.
  • Manage BCP situation and participate in BCP drills.
  • Be updated with Bank / branch's document for Business Continuity Plan and be prepared to handle transactions in the event of business disaster
  • Handling & resolving queries raised by internal and external customers.
  • Job Requirement : Minimum 9 to 12 yearsexperience in General Branch Banking / Trade Operations out which at least 5years in a supervisory or managerial capacity

    India-Maharashtra-MumbaiOperationsRegularFull-timeApr 5, 2019, 5 : 51 : 06 AM

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