Role / Responsibilities : The AVP- Employee Relations is responsible for providing advice and expertise to management and HR Business Partners on performance management, disciplinary, grievance and investigatory matters.
The AVP-ER is responsible for the following advisory and delivery competencies :
Responsible for overseeing the employment matters for the entire India region by providing guidance to managers about performance management issues and conducting investigations for all complex and escalated issues, or those representing significant risk to the organization.
Consults and advises HRBP / management of India affiliates which include providing recommendations to reduce employment risk.
Develop and implement employee relations policies, procedures and guidelines including discipline, grievances and complaints.
Ensure operational consistency by monitoring and reviewing ER Manager formal documentation and strategies for responding to ER inquiries.
Develop approach for managing complex, ambiguous, and / or escalated ER issues. Determine when to escalate cases to the relevant HR Business partner.
Partner with ER lead, business Managers, Legal and HRBP's to provide resolutions for escalated or complex issues and concerns.
Works with HR Business Partners, as needed, to resource and resolve ER issues.
Ensure consistent execution of performance management, disciplinary, grievance and investigatory matters by monitoring and reviewing formal documentation requirements and strategies for responding to ER inquiries.
Assist with ER reporting; analyze data, identify trends, work with the HRBP’s and ERI lead to recommend solutions.
Communicate and ensure understanding by managers and employees of relevant laws, regulations, and organizational policies and answer non-
standard questions by managers and employees as needed.
Conduct needs assessment, design, and deliver employee relations training for supervisors in partnership with T&OD.
Partner and coordinate with internal and external counsel to prepare for and, when necessary, attend mediations, arbitration, and other court proceedings.
Handle all aspects of a Reduction in Force including planning and execution.
The Department / Team :
The Employee Relations function is the Center of Expertise and primary point of contact for business leaders and HRBPs on matters relating performance management, disciplinary, grievance and investigatory matters.
Bachelor's degree required. MBA or Master's degree in HR / Personnel Management or equivalent preferred.
10-12 years or more of progressively responsible HR related experience
Ability to resolve conflicts and diffuse employee related issues, concerns, situations
Ability to quickly evaluate alternatives and decide on a plan of action
Understand and know how to work in a matrixed model - both corporate, functional and geographic
Experience with dispersed workforce
Strong business acumen and analytical skills
Strategic / critical thinker with business acumen
Solid project management background and experience with HR technologies
Excellent facilitation, public speaking, interpersonal, and communication skills