Room Service Order Taker
Four Seasons Hotels Limited
Bangalore, IN
18d ago

The Four Seasons Hotel Bengaluru is looking for top talent to join the pre-opening team.

About Four Seasons Hotel Bengaluru

  • Strategically located between the Central Business District and Bengaluru International Airport, Four Seasons Hotel and Residences;
  • stands tall in one of the most premium residential neighborhoods of Bengaluru, making it is India’s first branded residences and a landmark destination of the Garden City.

    The expansive Embassy One development brings together luxury shopping, corporate office space and fine dining into Four Seasons premium living and world-

    class hospitality experience.

    The Four Seasons Hotel & Residences are spread across two immaculately designed 30-story towers - The South & North Towers.

    The hotel comprises of 234 guest rooms, including 31 Executive Suites, a Presidential Suite and 13,000 sq. ft. of Banquet Spaces.

  • An exciting addition to Bengaluru’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including the finest Asian Brasserie restaurant serving Chinese, Japanese and Tjobhai cuisines;
  • a specialty Bar with a bespoke concept serving artfully crafted Cocktails, an All Day Dining restaurant with a global street kitchen concept, a Lobby Lounge designed for social and business meetings and a Pool Bar offering innovative mocktails, cocktails and light meals.

    With a spacious Ballroom, Meeting Rooms and Outdoor Lawns spread over 13,000 square feet; the hotel will be the perfect destination for memorable celebrations and events.

    The Hotel will also offer a state of the art Business center for business travelers, a haven of rejuvenation at the Spa, wellness-

    focused fitness Centre and a swimming pool offering respite from the city’s hustle and bustle.

    About Four Seasons

    Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service.

    Currently operating 106 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

    Position

    The Four Seasons Hotel Bengaluru is looking for a Room Service Order Taker. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons.

    Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.

    ESSENTIAL FUNCTIONS :

  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system;
  • check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality;
  • properly and accurately close guest checks; record guest charges and gratuities.

  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
  • Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. -
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