Executive/sr. Executive- Customer Service(csd)_big Bazaar
Sierra-Cedar, Inc
1d ago

Job Description

Send me Jobs like this Roles & Responsibilities :

Handling Promotion related procedures at the store

Ensuring Regularity of announcements of offers / promotions as per discount & promotion sheet.

Facilitating in reduction of Billing errors and maintaining the record for the same

Effective resolution of customer queries & complaints

Training the TM's on Customer Interaction Standards and recording the effectiveness by getting it Audited by Store Manager

Managing Free gifts issuance and keeping track of issuance

Competencies and Abilities Required :

Passionate for customer service

Excellent communication skills

Good in persuasive skills


Customer Service Customer Interaction Communication Skills Store Management CSD Executive

Desired Candidate Profile

Please refer to the Job description above

Company Profile : Future Retail Limited

About Future Group

Future Group is the pioneer in the Indian retail sector and focuses on developing and operating modern retail networks, consumer goods brands and logistics networks for the consumption sector in India.

Future Group believes in developing strong insights on Indian consumers and building businesses based on Indian ideas, as espoused in the group core value of Indianness.

The group corporate credo is, Rewrite Rules, Retain Values.

Future Group operates through its four listed entities Future Retail Limited, Future Lifestyle Fashions Limited, Future Consumer Limited and Future Enterprise Limited.

Collectively, Future Group operates around 18.5 million square feet of retail space in over 240 cities and towns across India and provides direct employment to over 40,000 people.

Around 30 million Indians are part of Future Group loyalty networks. Download PPT Photo 1 View Contact Details

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