Design and write documentation (online and printed format) appropriate for software implementors, end-users, and system administrators.
Content must comply with DITA standards and company style standards, make use of effective visual information design strategies, and require minimal rework during the editing and review process
Review product user interfaces and related product components to ensure usability and to enforce quality and consistency of design and text
Create, edit, and deliver instructional videos to various Oracle Cloud channels
Develop or review deliverables that support product launch and maintenance
Collaborate with a variety of groups, including Product Management and Development
Qualifications BA / BS or MA / MS in Technical Communication, English, Instruction Design, or a related field, with at least 4-
5 years of experience writing software documentation, creating instructional video content, and developing related forms of user assistance.
Required experience and skills
Outstanding written and oral communication skills; can prepare written communication and convey this information clearly and effectively through both formal and informal documents
Demonstrated proficiency in understanding user requirements and implementing them in documentation and instructional videos
Experience with and knowledge of a range of visual information design techniques
Understanding of and experience with DITA; proficiency in designing and developing content that follows DITA standards
Ability to quickly learn and communicate technical concepts and procedures
Ability to effectively multi-task, prioritize, schedule, and meet aggressive deadlines; proven track record of delivering on time and to quality metrics
Demonstrated ability to operate independently and as part of a larger, virtual team; ability to develop working relationships with other internal groups to meet objectives and complete tasks
Organized, professional, motivated, and deft at making quick decisions
Proven ability to think critically, solve problems, and take initiative
Understanding of and experience with supply chain management and procurement business processes
Experience with Oracle Applications Cloud services
Experience working with an XML-based authoring tool and with video development software
Passion to stay current with industry trends and related technology
Broad understanding of and experience with agile software design and management
Detailed Description and Job Requirements
Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-
based publications. Contributes to the timely design, production and delivery / completion of product documentation and document sets.
As a member of the technical writing division, you will design, create and deliver whole product documentation sets and / or related courseware.
Edit, organize and direct the work activities of other technical writers and staff. Plan the format, arrange the layout of publications and edit work for conformance to publication standards and specifications.
Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel.
BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.