Technical Writer 3-ProdDev
44d ago


  • Design and write documentation (online and printed format) appropriate for software implementors, end-users, and system administrators.
  • Content must comply with DITA standards and company style standards, make use of effective visual information design strategies, and require minimal rework during the editing and review process

  • Review product user interfaces and related product components to ensure usability and to enforce quality and consistency of design and text
  • Create, edit, and deliver instructional videos to various Oracle Cloud channels
  • Develop or review deliverables that support product launch and maintenance
  • Collaborate with a variety of groups, including Product Management and Development
  • Qualifications BA / BS or MA / MS in Technical Communication, English, Instruction Design, or a related field, with at least 4-

    5 years of experience writing software documentation, creating instructional video content, and developing related forms of user assistance.

    Required experience and skills

  • Outstanding written and oral communication skills; can prepare written communication and convey this information clearly and effectively through both formal and informal documents
  • Demonstrated proficiency in understanding user requirements and implementing them in documentation and instructional videos
  • Experience with and knowledge of a range of visual information design techniques
  • Understanding of and experience with DITA; proficiency in designing and developing content that follows DITA standards
  • Ability to quickly learn and communicate technical concepts and procedures
  • Ability to effectively multi-task, prioritize, schedule, and meet aggressive deadlines; proven track record of delivering on time and to quality metrics
  • Demonstrated ability to operate independently and as part of a larger, virtual team; ability to develop working relationships with other internal groups to meet objectives and complete tasks
  • Organized, professional, motivated, and deft at making quick decisions
  • Proven ability to think critically, solve problems, and take initiative
  • Useful Experience

  • Understanding of and experience with supply chain management and procurement business processes
  • Experience with Oracle Applications Cloud services
  • Experience working with an XML-based authoring tool and with video development software
  • Passion to stay current with industry trends and related technology
  • Broad understanding of and experience with agile software design and management
  • Detailed Description and Job Requirements

    Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-

    based publications. Contributes to the timely design, production and delivery / completion of product documentation and document sets.

    As a member of the technical writing division, you will design, create and deliver whole product documentation sets and / or related courseware.

    Edit, organize and direct the work activities of other technical writers and staff. Plan the format, arrange the layout of publications and edit work for conformance to publication standards and specifications.

    Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel.

    BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.


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