Technical Support Engineer
Mumbai, INDIA
3d ago
source : TimesJobs

Strong technical and subject matter expertise in the below technologies Next Generation Firewalls (Preferably Checkpoint, PaloAlto, Fortinet) IPSec VPN, SSL VPN Unified Threat Management (UTM) Intrusion Prevention Systems Load Balancers, SSL Offloading Two Factor Authentication Data Leakage Prevention, Data Rights Management Single Sign On, Cloud Security Web Security and Email Security Install, configure, manage and troubleshoot Checkpoint firewalls / F5 LTM Load balancer / Imperva WAF / Cisco Routers and Switches Configure and troubleshoot Layer2 and Layer 3 protocols.

Handling customer network escalations , outages and calls. Provide network trouble-shooting services to customers with varying skill levels using various packet sniffer tools and network logs.

Work on Network capacity planning, network security principles, and general network management best practices. Assist with networking audits, reporting tracking security events and tracking reported risks to resolution.

Perform software upgrades on Cisco, Checkpoint and other equipment vendors. Document and maintain network designs and configurations.

Document and maintain network infrastructure, procedures, and configurations Ensure routers, switches, Load balancers and firewalls are in compliance with companys network and security policies and practices.

Work closely with Customers to analyse requirements and develop solutions for customer projects. Working Knowledge on Cloud environments Azure and AWS.

Working knowledge on various Operating Systems Windows, Linus desirable. Ticketing System knowledge Job Location Mumbai Experience (Years) 2-6 Years Sub Location Vikhroli West

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