Manager - BD Ops
Flipkart
Bangalore, Karnataka
8h ago

Manager - BD Ops

  • Improve collection effectiveness while focusing on customer experience and regulatory requirements
  • Operationally manage an external collection vendor and ensure productivity and performance deliverables.
  • Design and drive innovative contact strategies including contact optimization and channel feasibility
  • Collaborates with analytics to leverage new technologies and methods
  • Drive strategy across digital and manual channels to improve money collected and reduce cost to collect
  • Plan, monitor and review the activities of collection officers for the achievement of collections targets
  • Manage multiple champion / challenger processes
  • Ensure there is a comprehensive system of reporting and quality to ensure strategy is delivered as designed
  • Audit, review & document Collections policies, strategies & practices
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form