Senior IT Network Systems Engineer
Cerence Inc.
Pune
4d ago

A Moving Experience. The ideal candidate will have previous experience in supporting a complex global data network and data center environments with proven ability to ensure high levels of availability.

The candidate must have a customer service frame of mind, enjoy working in a fast paced, team-oriented environment, and have good organizational and communication skills.

Self-motivated, flexible, and willing to work under pressure is key to this role. Planned off-hours, weekend and on-call support are required for this role.

Responsibilities Provide onsite and remote network troubleshooting and problem analysis Support day to day operational support of routers, switches, WLAN’s, firewalls, load balances, and remote access devices Provide technical support and resolution for LAN and WAN network performance issues and outages Detect and report recurring problems, actively search for ways of improving existing procedures and systems Prepare appropriate documentation of processes, procedures, and network Visio modifications Provide technical support and engineering for LAN and WAN network project implementations Required Skills Cisco Routers, switches, firewalls, and VPN concentrators Network Troubleshooting, & Problem Analysis F5 Load Balancers Sniffer traces and interpretation Packet analysis and network performance tools knowledge Solarwinds network monitor (Orion) and configuration management tools Thorough understanding of LAN / WAN technologies and protocols including but not limited to OSPF, BGP, IPSEC, FTP, TCP and Spanning Tree Knowledge and understanding of the OSI model Must be proficient in verbal and written English communications Excellent communication and customer service skills with a natural aptitude for dealing with people Excellent time management skills, must be capable of multi-tasking in a high workload environment Practical knowledge of SOX compliance, Change and Incident management procedures Cerence Inc.

Nasdaq : CRNC and www.cerence.com) is the global industry leader in creating unique, moving experiences for the automotive world.

Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC to transform how a car feels, responds and learns.

Its track record is built on more than 20 years of industry experience and leadership and more than 325 million cars on the road today across more than 70 languages.

As Cerence looks to the future and continues an ambitious growth agenda, we need someone to join the team and help build the future of voice and AI in cars.

This is an exciting opportunity to join Cerence’s passionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry.

EQUAL OPPORTUNITY EMPLOYER Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications.

Cerence Equal Employment Opportunity Policy Statement. All prospective and current Employees need to remain vigilant when it comes to executing security policies in the workplace.

This includes : - Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.

  • Following security procedures to report any suspicious activity. - Having respect for corporate security procedures to allow those procedures to be effective.
  • Adhering to company's compliance and regulations. - Encouraging to follow a zero tolerance for workplace violence.
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