Administartor - Ims - Service Desk Monitoring-l2.1
Wipro Limited
2d ago

Key skills required for the job are TIS Service Desk-L1 Mandatory As an Administrator you should be able to Monitor the IT Infra structure for its availability capacity usage hardware and OS errors and failures Handle first-

level incident problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels Timely escalation of incidents to higher levels when required Log file monitoring for errors Perform daily weekly and monthly proactive housekeeping and monitoring activities Vendor co-

ordination Perform basic Service Requests based on Standard

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