VP- Operations
Saaki, Argus & Averil Consulting
Bengaluru, IN
3d ago

Job Description

  • Developing a deep understanding of the organizations business and providing leadership visions and ensure the quality of all deliverable is met.
  • Managing stakeholder relationships, by partnering and influencing them on business and day to day operational issues and expectations.
  • Contributing to plan and lead implementation of annual operating plans for relevant business unit.
  • Enforcing that SLA's are met on time.
  • People Management
  • Mentoring, Coaching team in meeting the organizations value and vision
  • Salary : Not Disclosed by Recruiter

    Industry : BPO / Call Centre / ITES

    Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

    Role Category : Senior Management

    Role : Head / VP / GM-Operations

    Employment Type : Permanent Job, Full Time

    Desired Candidate Profile

    20 years of overall experience from a large service organizations (BFS)Experience in handling the Defined Benefits / Defined Contribution / Retirement Services / 401 K Plans

    Excellent communication, stakeholder management, leadership capabilities

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