Advanced Customer Services-Oracle SAAS - Fusion HCM Payroll Techno functional Analyst
1d ago
  • At least 2-3 Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the two modules
  • Should have extensively worked on Oracle EBS Payroll processes for UK localization
  • Should have experience in implementing and supporting US / UK Payroll customer
  • Extensive knowledge on US / UK tax system and Statutory norms
  • Strong functional troubleshooting skills in Oracle Cloud HCM modules.
  • Should know all the details Statutory Submissions like FPS, EPS, HMRC submission, P60, P45, P9, P6 etc.
  • Should set up Business Group, Organizations, Departments, Divisions, Operating Units, etc.
  • Should create Key Flex Fields, Descriptive Flex Fields, SIT and EIT for employees of the organization.
  • Should define all necessary pay components and link with appropriate elements for payroll processes.
  • Should compute of Overtime, Bonus elements, other beneficial elements and Configuring Oracle Retro & Proration Process in Payroll.
  • Should design payslip and develop various statements, and reports pertaining to Payroll processes.
  • Should be able to write Fast Formula needed and work on Approval Management Engine.
  • Worked on end to end implementation in Global HR, Payroll, Compensation and Benefit modules, creating value sets and using them in flex fields like Descriptive / Extensible.
  • Experience in Element Configuration using Payroll Batch Loader, has good knowledge of fast formulas and wrote fast formulas for Payroll module.
  • Ability to work on various assignments simultaneously
  • Good to have adequate knowledge in writing SQL / PLSQL queries to develop the reports
  • Absence Management
  • Experience in creating workflow and security for the module
  • Exposure to personalization
  • Job Responsibilities :

  • The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, and problem solving skills, and customer interaction / service expertise.
  • Has real-time hands-on functional / product and / or technical experience; and / or worked with L1 / L2 / L3 level support;
  • and / or having equivalent knowledge.

  • Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios
  • Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
  • Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis
  • Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts
  • Conduct training and knowledge sharing sessions
  • Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications.
  • Should have knowledge of localizations
  • Knowledge on Security setup would an added advantage.
  • Must have very good communication skills , Must be a team player, willing to learn new technologies
  • Must work in rotational shifts INCLUDING night shifts
  • Experience in one of the following areas is seen as an advantage :
  • Java, J2EE and Oracle ADF
  • SOA and Web Services
  • PL / SQL, Forms , Reports , Unix Shell Scripts
  • Discoverer , Workflow, BI Publisher / OTBI Reports
  • Java / JSP
  • Web ADI ,OAF , ADF
  • PaaS Integrations, OIC, SOA, Web Services
  • Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python
  • HCM Extract , HDL File Transfers
  • Others

  • Exhibit effective analytical skills & organizational skills
  • Good command over spoken & written English
  • Interact directly with customers and follows through on all assignments and takes ownership of customer issues
  • Seeks innovative ways to improve the process of delivering solutions to customers
  • Strong written and verbal English communication skills; multi-lingual a plus
  • Strong learning orientation so you keep abreast of the emerging business models / processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.

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