osition Title : Intern
Location - Pune (Hinjewadi Phase 2)
Fluent in spoken and written English
Candidate must have good knowledge in desktop support.
Candidate should have knowledge on any one technology Antivirus / patching / windows OS / Outlook / DHCP / DNS.
Ready to work on 24x7 support (rotational shifts)
Ability to Understand and support devices likes Desktops / Laptops, Printers.
To provide support to end-users in troubleshooting and resolving of desktop PC / Server problems.
High level Desktop troubleshooting and maintenance
Basic knowledge of Windows installation and Application troubleshooting experience (eg : MS Outlook / Outlook Express)
Antivirus Software Installation and troubleshooting
Windows / Microsoft Updates / Patch Management.
Installation / re-installation, upgrades and patches for desktops.
Patching on antivirus servers, DNS, DHCP, backups.
Basics knowledge of Servers and AD / Exchange (optional)
Installation & troubleshooting of all MS windows operating systems.
Configuration of Email Clients & troubleshoot.
Configuration of Printers & basic diagnosis.
Educational Qualification - Any Graduate.
Experience- Fresh graduate