Technical Support Internship
Continuum
Pune, IN
1d ago

Overview

osition Title : Intern

Location - Pune (Hinjewadi Phase 2)

Mandatory Requirement

  • Fluent in spoken and written English
  • Job Description

  • Candidate must have good knowledge in desktop support.
  • Candidate should have knowledge on any one technology Antivirus / patching / windows OS / Outlook / DHCP / DNS.
  • Ready to work on 24x7 support (rotational shifts)
  • Desired Skills

  • Ability to Understand and support devices likes Desktops / Laptops, Printers.
  • To provide support to end-users in troubleshooting and resolving of desktop PC / Server problems.
  • High level Desktop troubleshooting and maintenance
  • Basic knowledge of Windows installation and Application troubleshooting experience (eg : MS Outlook / Outlook Express)
  • Antivirus Software Installation and troubleshooting
  • Windows / Microsoft Updates / Patch Management.
  • Installation / re-installation, upgrades and patches for desktops.
  • Patching on antivirus servers, DNS, DHCP, backups.
  • Basics knowledge of Servers and AD / Exchange (optional)
  • Installation & troubleshooting of all MS windows operating systems.
  • Configuration of Email Clients & troubleshoot.
  • Configuration of Printers & basic diagnosis.
  • Qualifications

    Educational Qualification - Any Graduate.

    Experience- Fresh graduate

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