Executive - Client Services - Medical Billing Process (0-6 yrs) Ahmedabad (After-Sales / Customer Service)
2d ago
source : iimjobs.com

Hiring candidates for U.S Medical Billing Process (voice)

Client Services Executive

Shift Time : 8 : 30pm to 5 : 30am

Experience : Freshers & 1+ year of experience into voice

Educational Qualifications : Graduate or UG with BPO / KPO experience.

Salary : 14500 (Fresher) and up to 23000 (experience of any field will be counted) + Transport and Bonuses

Job Description :

  • Outbound calls to insurances for claim status and eligibility verification.
  • Denial documentation and further action.
  • Calling the insurance carriers based on the appointment received by the clients.
  • Working on the outstanding claims reports / account receivable reports received from the client or generated from the specific client software.
  • Calling insurance companies to get the status of the unpaid claims.
  • Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
  • Maintain the individual daily logs.
  • Performs assigned tasks / complete targets with speed and accuracy as per client SLAs.
  • Work cohesively in a team setting. Assist team members to achieve shared goals.
  • Compliance with Company's Information Security Policy, client / project guidelines, business rules, and training provided the company's quality system and policies.
  • Communication / Issue escalation to seniors if there is any in a timely manner.
  • ref : updazz.com)

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