Hiring candidates for U.S Medical Billing Process (voice)
Client Services Executive
Shift Time : 8 : 30pm to 5 : 30am
Experience : Freshers & 1+ year of experience into voice
Educational Qualifications : Graduate or UG with BPO / KPO experience.
Salary : 14500 (Fresher) and up to 23000 (experience of any field will be counted) + Transport and Bonuses
Job Description :
Outbound calls to insurances for claim status and eligibility verification.
Denial documentation and further action.
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports / account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
Performs assigned tasks / complete targets with speed and accuracy as per client SLAs.
Work cohesively in a team setting. Assist team members to achieve shared goals.
Compliance with Company's Information Security Policy, client / project guidelines, business rules, and training provided the company's quality system and policies.
Communication / Issue escalation to seniors if there is any in a timely manner.
ref : updazz.com)