Service Delivery Officer-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank
Ahmedabad, Gujarat, India, IN
2d ago

JOB ROLE :

  • Handling personalized service requests of customers.
  • Generation of timely business MIS.
  • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
  • Coordination with CPC / RPC / Investment desks for account opening of customers.
  • Managing complaints of customers and ensuring their resolution within TAT.
  • JOB REQUIREMENT :

  • Developing and maintaining banking relationships with a select group of high net worth customers
  • Excellent communication skills with customer service orientation
  • Courteous and polite.
  • Good knowledge of Microsoft excels.
  • Understanding of banking norms and processes.

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