Operational Risk Manager CBORC Quality Assurance QA
Citigroup Inc
Mumbai, MH
8d ago

Job Description

  • Position Title : Operational Risk Manager
  • Grade / Le vel : C12
  • Business Group : Consumer Business Operational Risk and Control (CBORC)
  • Function / Group : Control Reporting Development and Analytics
  • Department : Quality Assurance (QA)
  • Location : Mumbai
  • Role and Responsibilities :

    Business / Department Objectives :

    The role of the Quality Assurance team is to support the business as a first line of defense’ to ensure we have the proper monitoring in place against the multitude of regulatory and internal policies.

    The Control Reporting Development and Analytics Team primary focus is in the creation of reporting so that our internal partners within the QA team can conduct reviews on the information / data we provide.

    The CBORC QA team supports the North American Branded Cards and Retail Services.

    Core Responsibilities :

  • Provide support to 15-20 development staff in Mumbai
  • Responsible for handling team management aspect for entire QA CRDA Mumbai team
  • Act as a point of contact for Mumbai team to coordinate with senior leaders, HR and other administrative activities in India
  • Work on developing the Mumbai team and providing guidance in charting career development plan for the team
  • Day-to-Day Responsibilities :

  • Work with our CBORC QA partners to understand the business requirements that will help us develop monitoring
  • Individual Contributor (IC) / Managerial Individual Contributor
  • Percentage of Travel : No

    Education :
  • Required
  • Required
  • Bachelor of Science in Mathematics, Engineering, Statistics, or Computer Science
  • Preferred
  • MBA, Master of Science in Mathematics, Engineering, Statistics, or Computer Science
  • Experience :
  • Required
  • Required
  • 5+ years of experience in Banking or similar field
  • Previous experience in team management or a team lead
  • Preferred
  • Credit card industry experience especially in an analytics or policy role is in retail services is preferred
  • Skills :
  • Required
  • Required
  • SAS, SQL, Teradata & UNIX
  • Technical expertise in data extraction, manipulation, and reporting
  • Preferred
  • Good programming skills in advanced SAS and SQL in, UNIX and PC environments
  • Highly proficient in Excel / pivot tables and PowerPoint
  • Other :
  • Required
  • Required
  • Fluency in English is essential
  • Travel

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