Associate - Branch Operations - CFAB - Indore - Khandelwal Business Park - JM
Tata Capital
Indore, Madhya Pradesh, India
2d ago

o Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT

oEnsure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors

o Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required

o Coordinate withthe system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps.

o Monitor repricing and update systems, based on inputs received from RBI / business team

o Conduct impact analysisand accordingly update systems after approval from the business team

o Release communication about rate increase or decrease to customer and update the web-portal system accordingly.

o Resolve audit queries raised by internal and external auditor and initiate corrective action as suggested

o Ensure compliance to all Audit / RBI regulations.

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