Job Title : Information Developer
Position Summary :
Seeking an Information Developer to generate variety of content including online user guides, instructional documents (UI), screen content (UI), demos, eLearning tutorials, help and support migration of documentation from an unstructured to structured(DITA / XML) environment.
Information Developer should have 2+ years of experience writing and editing content for a variety of online transactional, Software as a Service - based applications.
The ideal candidate should have experience writing and collaborating on content with diverse groups in a fast-paced environment and is extremely comfortable working online.
Write and edit accurate, concise, and highly readable page content for new and existing web applications that is not overly technical or obscure.
Generate writing that include but are not limited to Help, FAQs, user guides, release notes, what’s new content, contextual help, instructional documents, interactive tutorials, demos, and other website content.
Generate eLearning Modules and build course curriculum for Products owned
Evaluate the scope of a writing project and be responsible for managing own priorities, schedule and deadlines.
Enforce and follow established style guides to ensure high editorial standards.
Diplomatically address and resolve differences between stakeholders from cross-functional teams.
REQUIRED QUALIFICATIONS :
2+ years writing for the web or e-learning contexts
HIGHLY DESIRED SKILLS :
Expert in Microsoft Office Suite, Adobe Acrobat and Wiki technologies
Experience with Captivate, Camtasia, Adobe Framemaker or similar software
General Knowledge of DITA Concepts
Experience with XMetal, Oxygen or similar authoring tools
Strong advocate for the end users web experience
Exposure to SDLC and DDLC in Product based company
Experience with developing Web Based Training (WBT) and Computer Based Training (CBT) lesson plans / training
Excellent writing, editing, analytical, and proof reading skills
Excellent verbal and written communication skills
Ability to work in a team and collaborate with all levels in the organization
Demonstrated ability to quickly grasp technical concepts and translate them into clear non-technical content
Extremely organized and detail-oriented
A self-starter who can work independently
Knowledge of web production and project management
Can juggle multiple projects and prioritize effectively
Must be able to work under pressure and meet deadlines
Desired Tool Knowledge