Team Member
Tata Communications
Pune, India
3d ago

About Role

Designation : Team Member

Location : Mumbai - Equinox, Pune - Dighi, Chennai - Ambattur

Primary Activities

  • Strong communication skills both written and verbal.
  • Expected to work independently on tasks without the need for continuous input.
  • Help desk- Handling queries related to the tools used by the Legal team & Ensuring Closure. Providing accurate and timely resolution of operational and technical issues relating to different workflows created in the tool.
  • Reaching out to stakeholders and ensuring closing the long pending requests.
  • Ability to understand the business requirement to create new processes / workflows in the tool. Testing the new workflows, conducting UAT, rollouts and training support to business teams.
  • Automating workflows for different processes and liaising with the tech teams for changes and enhancements as required.
  • Maintain change log register for Tracking the status and changes required to existing workflows, managing the outstanding tickets with the vendor tech team for unresolved issues.
  • Primary Activities

  • Strong problem-solving and troubleshooting skills.
  • Ability to effectively prioritise and manage multiple workstreams in a fast-paced environment.
  • A strong work ethic and a high level of productivity.
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Build strong partnerships with all internal / external stakeholders that allow end-to-end seamless delivery and good interpersonal skills to liaise with stakeholders and collaborators like IT teams, tech teams, etc.
  • Primary Activities

  • Create a Dynamic template using Adobe acrobat Dc pro.
  • Maintain an inventory tracker for all the templates we have on Legal folders and ensure all the templates are standardized.
  • Ensuring the data sources used in the tool such as Entities list, countries list, etc, and active directory level information is updated at regular intervals.
  • Creating reports for the Legal Ops Team.
  • Managing permission levels in the tool and ensuring that both staging and production versions are updated, and backups are maintained.
  • Ensuring e-signatures tags and data tokens are accurately updated in Datasource templates / Document builder.
  • You must meet : (Qualification and exp)

  • Graduate in any Degree.
  • Ability to perform detailed work consistently, accurately, and under pressure.
  • Microsoft experience (Word, PowerPoint, Excel, MS Flow and Power BI) with advanced knowledge of Excel & MS Flow.
  • Added advantage - Experience in Adobe application and Sharepoint Creation.
  • Job Segment : Developer, Sharepoint, Help Desk, Information Technology, Technology

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