Systems Support Analyst 4
Wells Fargo
Hyderabad, Telangana, India
1d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a leading global financial services company headquartered in San Francisco (United States).

Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients.

We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace.

Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you.

Market Job Description

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Overview

Enterprise Application Portfolio Management (EAPM) group is within the Chief Technology Office (CTO) business aimed at providing common, consistent, and foundational software services and solutions to be used across technology at Wells Fargo.

The group includes the strategic development and support of core information management services including data technology blue print, common data services, customer relationship management services and customer due diligence services to be leveraged across all technology teams in Wells Fargo.

Additionally their Cloud enablement services is another strategic priority to re-engineer of a significant portion of Wells Fargo's large and complex application portfolio.

Role

Implementation of identified patches and vulnarabilities by coordinating with Stake holders and business teams. Making sure the remediation is done on time and all the Application products are meeting the compliance levels.

This is an individual contributor role.

Responsibilities

Monitor various information sources to identify new cyber security threats and assess against our products and solutions.

Work with Various teams to get the patch to be deployed in time.

Work with Product Engineering teams and PSSM team to report, track and resolve security vulnerabilities.

Gather and evaluate cyber threat business intelligence requirements for the LOBs by having regular discussions with key line of business personnel (e.

g. operational risk personnel, technology managers, information security leaders, etc.).

Collaborate with various WF organizations on all manner of security and compliance related business matters

Develop programs and strategies to improve our security compliance

  • Provide technical support, troubleshoot, and document solutions during emergency vulnerabilities
  • Maintain vulnerability solutions and remediation documentation

    Essential Qualification

    B.SC / B.COM Graduate or BTech Graduate with 9+ years of experience in IT industry.

    5+ years' experience SQL Queries.

    4+ years' experience in SQL Server Reporting Services SSRS

    4+ years' experience in SQL Server Integration Services SSIS

    4+ years' experience in Tableau Reports / Dashboards

    Experience of handling huge data sets

    Good Understanding in writing power queries

    Excellent VBA Macro

    Understanding of data structures and tables

    Experience of generating reports & insights about assets (software), lifecycle states, drift etc.

    Ability to create data connections to excel worksheets

    Expert on excel advanced functions such as pivot tables, chart functions, advanced formula creation.

    Demonstrated ownership, responsibility, and accountability for assigned initiatives

    Ability to learn the technology and apply skills to ask the right questions in order to navigate upstream and downstream impacts

    Ability to participate in and provide support to project methodology initiatives

    Excellent data analytics skills

    Ability to operate independently with minimal supervision

    Experience procedure development and / or documentation

    Experience identifying and mitigating risk

    Demonstration and presentation facilitation skills

    Excellent verbal, written, and interpersonal communication skills

    Strong relationship management skills

    Strong collaboration and partnering skills

    Qualification

    Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

    Good understanding and maintain SharePoint Sites

    Market Skills and Certifications

    Essential Qualification

    B.SC / B.COM Graduate or BTech Graduate with 8+ years of experience in IT industry.

    5+ years' experience SQL Queries.

    4+ years' experience in SQL Server Reporting Services SSRS

    4+ years' experience in SQL Server Integration Services SSIS

    4+ years' experience in Tableau Reports / Dashboards

    Experience of handling huge data sets

    Good Understanding in writing power queries

    Excellent VBA Macro

    Understanding of data structures and tables

    Experience of generating reports & insights about assets (software), lifecycle states, drift etc.

    Ability to create data connections to excel worksheets

    Expert on excel advanced functions such as pivot tables, chart functions, advanced formula creation.

    Demonstrated ownership, responsibility, and accountability for assigned initiatives

    Ability to learn the technology and apply skills to ask the right questions in order to navigate upstream and downstream impacts

    Ability to participate in and provide support to project methodology initiatives

    Excellent data analytics skills

    Ability to operate independently with minimal supervision

    Experience procedure development and / or documentation

    Experience identifying and mitigating risk

    Demonstration and presentation facilitation skills

    Excellent verbal, written, and interpersonal communication skills

    Strong relationship management skills

    Strong collaboration and partnering skills

    Desired Qualification

    Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

    Good understanding and maintain SharePoint Sites

    We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

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