Assistant Vice President - Operations
Genpact
Gurgaon, India
2d ago

Responsibilities

  • Manage Attrition and Productivity levers for the Scope area Interact with Global Clients and frontend Monthly Reviews with them Responsible to Drive digital and RPA in process Own cascading and driving all operations modernization initiatives Identify and run value share and revenue assurance programs Problem solving through the right combination of digital and process interventions Execute projects including large scale hackathons and digital interventions Collaborate extensively internally to define and deliver our key projects Interact with senior-level leadership from Sales, Global Operations leaders, Solutioning teams, and functional teams to drive the common agenda Responsible to own and drive SAL and Metric
  • Qualifications we seek in you!

    Minimum qualifications

  • Relevant years of Operations Experience Accounting Graduate with a Black belt and Green belt certification Experienced in working broadly across several matrix organizations Experience developing business cases, solution offerings, and shaping offerings to client
  • needs Mix of business savvy, vertical industry experience, executive presence, and technical
  • depth to convert projects into new revenue opportunities. Should be able to communicate confidently at the C level and build meaningful internal
  • and external relationships Requires executive presence and Bilingual communication skills Business knowledge and experience for EMEA LatAm and US businesses cutting across
  • different service lines and industries Very good storytelling skills for building business cases
  • Preferred qualifications

  • Knowledge of business and technology issues that are currently most prevalent in the
  • various sectors
  • Ability to work within a matrix organization and build strong teams and alliances
  • through emotional intelligence and strong communication skills
  • Possesses excellent social communications, team building, and leadership skills with the
  • ability to communicate Genpact’s vision and motivate others to share the passion and
  • culture
  • Bold, high-energy style to take advantage of opportunities and significantly impact the
  • direction of team
  • Strategic orientation Intellectual horsepower, creative thinking, analytical / commercial
  • acumen and understanding of the markets
  • High learning agility and curiosity to discover new trends and insights.
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