Webmethods Lead Engineer
7h ago

Why is our Webmethods Lead Engineer the next step for you?

As a member of the API SRO team and Technology Operations Organization, you will be required to provide subject matter expertise to all areas of operations of APIs including deployment, configuration, troubleshooting and management of APIs within Software AG webMethods and IBM WebSphere (JAVA).

You will support tickets relating to API issues, provide reporting, change management and escalation support for technical teams ensuring a highly available, enterprise quality level of service is met across Worldpay estates.

Our infrastructure and operations teams are based in the UK, US and Indore.

How will you add value on a day-to-day basis?

Support and administration of Production environments. Provides oncall support during non-traditional business hours and subject matter expertise for APIs and Software AG webMethods.

Drive continuous improvement related to monitoring, automation, performance and knowledge. Monitor components of the API layer and take action to prevent issues.

Ownership of issues and problems related to the inventory thru resolution and closure following the ITIL processes within the relevant KPIs.

Escalation of critical issues in accordance with relevant process and procedures. Analyze, determine and implement appropriate settings and configuration of webMethods related to availability, scalability, performance, etc.

Complete changes requests, including deployments, and tasks as assigned. Perform Disaster Recovery exercise activities. Manage the Certificate renewal for the API layer components.

Apply fix packs and upgrades to Software AG webMethods. Perform administrative functions in Software AG webMethods and IBM WebSphere.

Deliver services to agreed Service Level and Operating Level Agreements. Ensure Worldpay Information Security policies and guidelines are adhered to.

What will make you the ideal candidate?

  • 8+ years’ experience with API development and support
  • 4+ years’ experience with Software AG webMethods (version 10.1 or higher) administration, development and support
  • 3 Year+ JAVA experience administration, development and support
  • Experience with LINUX
  • Experience with SQL
  • Experience with multiple languages such as XML, HTML, SoapUI, Rest
  • ITIL certified and / or ITSM Service Management experience
  • Experience with IBM WebSphere; logging tools such as Splunk; preparing technical documentation (SOP, Implementation plans, knowledge base articles);
  • Service Now IT Service Management; deployment automation tools such as XLRELEASE and XLDEPLOY

  • Ability to understand and debug JAVA and SQL
  • Strong analytical skills coupled with methodical approach to fault resolution
  • Join the Team-

    We lift economies and communities by advancing the way the world pays, banks and invests.

    Since our two companies came together, Worldpay has formed the Merchant Solutions division of FIS. We call it Worldpay, from FIS .

    In the time you’ve taken to read this one sentence, our platforms have processed over 8,000 transactions and this number grows daily.

    Join us now to realise your own future growth and success.

    FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow and achieve more for their business.

    We want all our people to bring their very best self into work, and that means balancing priorities and passions, at work and at home.

    We create teams without barriers, fostering creativity and innovation - behaviours that we value in everything we do.

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