Management Trainee - Banking - French Resource
Genpact
Gurgaon, India
4d ago

Responsibilities

In this role, you will be responsible for

  • Leading day to day operations and dealing with process metrics
  • Developing highly motivated teams and lively work environment
  • Identifying process anomalies and get them fixed via conceptualization and brainstorming
  • Driving efficiency in teams every year
  • Communicating efficiently with client and the process management on issues related to the subject
  • Providing Critical VOC / observations or bringing up patterns to the business in case of any anomalies
  • Being able to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
  • Work with customers with a problem solving bent of mind To be able to understand customer issues and provide solutions to improve customer experience
  • Being able to influence and cultivate organizational change in teams
  • Qualifications we seek in you!

    Minimum qualifications

  • Very good knowledge of Language French,
  • Any graduate (preferably Commerce)
  • Meaningful experience in banking operations End to end knowledge of Lending life cycle
  • Subject matter understanding of Personal and Retail Banking
  • Experience with Six Sigma tools
  • Preferred qualifications

  • Excellent Social skills.
  • Experience in leading a banking process
  • Excellent interpersonal skills
  • Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
  • Excellent client handling skills to deliver high quality experience to customers
  • Must demonstrate high level of personal integrity
  • Must demonstrate a high level of agility, flexibility, self-motivation and energy
  • Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion

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