TaPOIENw0613: KPI management - Level 2 SME
MN Mobile Networks
Gurgaon, Haryana, India
4d ago

Basic Requirements :

  • Hands-on experience on network optimization and handling Multi-Layer Networks (Multi carrier LTE). 5G Knowledge will be added advantage
  • Thorough understanding of 5G, LTE fundamentals
  • Tool (MUSA / Megaplexer, EMIL etc) based log analysis along with Layer3 DT log analysis for complex problem
  • Expertise on 4G KPIs & Counters; proven skills in achieving KPI Targets ; Specially for LTE multi-layer interworking and optimisation to be known.
  • 5G Knowledge will be added advantage

  • Expertise on 5G / 4G Parameters & features and through understanding.
  • Day to Day interactions with Operations team to resolve KPI impacting operational issues and alarms to meet KPI targets
  • Support TSG team in analysis to resolve customer complaints based on need
  • Discussion with customer on KPI target and issues to be highlighted where customer actions required
  • Network doctor report knowledge for KPI analysis
  • Additional Requirements :

  • Discussions with different verticals (Tx, CS / PS core, IP etc) to have end to end responsibility to resolve complex problems
  • Ability to work in pressure environment and demonstrate high energy level & dedication
  • Good inter-personal and communication skills
  • What we offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
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