Why are we building UrbanClap? Organised service commerce is a large yet young industry in India. While India is a very large market for home and local services ( USD 50 Billion in retail spends) and expected to double in the next 5 years, there is no billion-dollar company in this segment today.
The industry is barely 20 years old, with a sub-optimal market architecture typical of an unorganised market fragmented supply side operated by middlemen.
As a result, experiences are broken for both customers and service professionals, each largely relying upon word of mouth to discover the other.
The industry can easily be 1.5-2x larger than it is today, if the frictions in user and professional’s journeys are removed and the experiences made more meaningful and joyful.
UrbanClap is a services platform , with the bold ambition to organize the key verticals within the service commerce industry, bringing in the benefits of scale - structured processes, systems, standardisation, transparency and trust.
This platform will enable billions of dollars in commerce annually, and create jobs for 1 million+ service professionals.
The key industries that we are going to organize over the next few years include home improvement, home maintenance & repairs, appliance repairs, salon spa & makeup services, fitness & health at home, academic tuitions, photography & events, packing & moving etc.