DM - DE - Circle IT Governance
Vodafone Limited
10d ago

1. Drive and manage centralized function for Rating & Billing systems operat ions for all 23 GSM circles and enterprise having capability of processing dail y over 750M CDRs, over 88 monthly bill cycles generating monthly revenue over 7 Bn INR from over 11M active & suspended post-

paid customers across all GSM & en terprise business. 2. Ensure processing of 99.9999% usage records receivedfrom MSC, EMM and VAS vendors on an hourly basis and billing those with 99.

999% acc uracy on monthly basis to these end subscribers to ensure revenue generation. 3 . Ensuring the billing system availability at 99.

95% for about 4500 business us ers and the end subscribers. 4. Establish strong and fail-proof production man agement processes, standards, quality benchmarks and acceptance criteria with k ey IT vendors like IBM, ATOS, Amdocs and others 5.

Implement quality checks / gat es to ensure fast-response, high availability, disaster proof and high performi ng scalable production environment

2. Strong knowledge of telecom domain, e2e business flows involved in Rating & Billing, with very good understanding of telecom product configuration & bui lding blocks of product offering 3.

  • Ability & experience in managing telecombu siness demands and production support to ensure error free operations support;
  • Also to coordinate and manage effectively with multiple technical, Ops and outs ourcing teams 4. Strong verbal and written communication skills along withgood soft skills, interpersonal skills, networking skills, team building and motiva tional skills.

    5. Wide exposure to incident & problem management, Analytical ab ility towards production issues and root cause resolution for smooth and stable production system

    1. Graduate / Post Graduate in Computer Engineering / Application from renownedUniversity 2. Preferably certified in ITIL

    Employment Type : Permanent

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