O2C Operations Manager
Accenture
Bengaluru, India
3d ago

Job Description

  • To be responsible for the dedicated activities within the Order Entry process by following agreed policies and procedures, using predefined tools and applications.
  • To actively work on assigned tasks of processes in scope, which include processing order forms, assure correctness of the required elements
  • To ensure that the necessary client guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.
  • To be an active and supportive member of the team focused on the team targets
  • Client interaction, quality / productivity reporting and escalation management
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