Own technical communications with customers, including product demonstrations, answering questions, responding to RFPs and ad-
hoc training, both over the phone and onsite.
Work with customers to understand their specific needs and translate internally into product feedback
Work with senior leadership at clients and within Bright cove to make sure client needs are met.
Develop technical solutions for client-specific use cases.
Continuously develop relationships at the "implementation" level within each customer relationship.
Work closely with the Brightcove Global Services team to provide enhancements and custom solutions to clients.
Work closely with product development to maintain the feedback loop from customers.
Work closely with the corporate customer support team to share learning across key customer accounts.
Travel when necessary to meet customers - must be willing to be on the road often.
Skills / Qualifications
5+ years experience in a Technical Sales role, or an implementation or technical Digital Media role.
Demonstrated ability to multi-task across a wide range of tasks and clients.
Demonstrated ability to present to technical audiences and be able to handle objections on the fly.
An ability to listen to customer needs, assess these needs effectively and address them through new product and service offerings.
A proven track record delivering on or exceeding goals.
Experience with at least one server-side language (PHP, Python, Java, etc.) strongly preferred
Hands-on approach to tackling tactical as well as strategic work.
Excellent written, oral and interpersonal communication skills.
Experience developing technical solutions.
Experience working with OVP and Mobile solutions preferred.
Experience in streaming media or video space preferred.
A B.S. in Computer Science or a related field is strongly preferred
To Apply :
last page scan copy image, one Passport size photograph) to our company email ID. For further Queries Contact.