Technology Specialist
Amdocs Development Center India Pvt. Ltd.
Gurugram
1d ago
source : Shine

You will Independently perform and lead complex Infra team / tasks in matrix environment with diverse variety of tasks / challenges

You will be planning, designing, programming and implementing Infra utilities / activities in account or cross- account support (automated or manual)

You will be analyzing and monitoring results, control troubleshooting processes on a technical

You will be providing Integration / CC (Configuration Control) / MW (middleware) professional guidance and coaching to project management and development teams and implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without Infra understanding

You will be leading quality assurance of team's deliverables : Reviewing Infra code / scripts to meet KPIs (Key Performance Indicators) and SLA (Service Level Agreement), and initiating LL (Lessons Learned) / RCAs (Root Cause Analysis) and sharing results

You will be providing infra support to internal and external customers through high- standard deliverables, following company methodology (in some cases defining the methodology and guidelines).,

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