Senior IT Systems Engineer
Kaseya
Bangalore, India
4d ago

Senior IT Systems Engineer Position location : Bangalore, India Reporting to : IT Manager, Miami, FL A leading provider of IT Cloud Management software and services is expanding rapidly and looking for a rising star to join our IT Infrastructure team, based in Bangalore (India), as a IT Engineer, Global Information Technology.

Full details below. Duties and responsibilities :

  • Leads the day-to-day operational support for server, storage or network infrastructures.
  • Builds, patches, tests (check for compatibility issues, conducts QA) and deploys complex systems and platforms meeting clients’ needs and specifications.
  • Leads in planning and implementing changes to infrastructure with the goal of enhancing performance.
  • Performs complex software and operating system upgrades and track system licensing.
  • Configures security settings or access permissions for groups and individuals.
  • Provides technical support (L2 / L3) to users by troubleshooting problems related to network or platform performance.
  • Documents complex procedures and troubleshooting procedures related to systems / networks software and hardware.
  • Leads the configuration and maintenance of office and / or production software, adjunct support and / or utility software, i.
  • e. Virus malware protection, office application suites (Office 365), Active Directory, and / or application software.

  • Works with Business Applications, vendors, consultants, contractors, and IT personnel from other City Bureaus, Divisions, and Departments.
  • Provides technical guidance and assistance to other IS Engineers and IS Administrators.
  • Value Teamwork, collaboration, and knowledge share
  • Requirements and qualifications :

  • 5 or more years of experience as IT systems engineer.
  • Significant experience in Cloud products such as O365, SharePoint, and Azure.
  • Experience with virtualization, focused in VMware and Hyper-V (the whole is capable).
  • Networking experience in Meraki and Cisco equipment.
  • Ability to install, configure, and troubleshoot Microsoft Windows Servers.
  • Knowledge of Active Directory / GPO / 2FA / PowerShell - automation scripts.
  • Understanding of voIP systems components (IVR, auto attendant, ring groups, etc.).
  • Create and maintain infrastructure documentation and reports (network diagrams, configurations, procedures, etc.)
  • Desired Skills and Experience :

  • Experience partnering with Product Management / R&D launching new products / services a plus
  • Tele
  • Network consolidation / migration experience.
  • Work experience with a SaaS company.
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