Procurement Operations (Ariba) Analyst
Johnson Controls
Bangalore, Karnataka, India
5d ago

Procurement Operations (Ariba) Analyst Procurement CoE

Summary :

TheBuysmart program at Johnson Controls has deployed Ariba P2O with guided buyingto several North American locations.Thedeployment is on-

going to other locations globally.As part of the Buysmart Program all Field andIndirect Procurement will be conducted through Ariba P20.

Ariba P2O interfaces with SAP, Oracle andBaaN.

JohnsonControls also uses Ariba Contract Management.This role will support Ariba P20 and Ariba Contracts Management

TheProcurement Operations Analyst acts as first support for Ariba users.The analyst will answer requests andqueries.Certain items will be sent totier 2 support but the analyst will be the owner and interface to the Aribauser

Furthermorethe Operations Analyst will be an administrator for Ariba Contract Managementand will approve Contract requests

Keycharacteristics for this role

  • Knowledge ofProcurement process
  • ExcellentOrganizational skills
  • Ability to understandsituation and organization and prioritize accordingly
  • Desire to continuallyimprove
  • Comfortable working atvarious levels within the organization and across geographies
  • Responsibilities Include :

  • User issue tracking
  • Ensure processes and checks that user queries are answered or forwarded to the appropriate parties.
  • Escalation of issues when required
  • Support the Ariba Operations Lead to
  • oManage the catalog enablement process in Ariba work with commodity managers to implement new catalogs and audit existing catalogs

    oConduct regular system checks e.g. inactive users, underused / unused catalogs

    oBuysmart reporting metrics and KPIs

  • Work with a diverse user base from purchase requisitioners to Procurement Leadership
  • Manage the Supplier Master Data for Ariba
  • Act as Ariba administrator for Contract Management
  • Requirements :

  • Knowledge of Ariba P2O and Contract Management
  • Understanding of Procurement processes
  • Excellent organizational skills
  • Highly motivated
  • Experience of user support processes and systems
  • Flexible team player who can work in a global organization.
  • Excellent Communication Skills, Written and Spoken ability to communicate across levels in the organization
  • Bachelor degree.
  • 2-4 years experience
  • Apply
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