Service Lead - IT Infra
Chennai, Tamil Nadu, India
2d ago

Technology Architect / Sr.Technology Architect

Qualification :

Bachelor's in Science, Engineering or equivalent

Responsibility :

Customer Engagements :

  • Govern Build activities (hardware & software configuration) with business impact understanding of customer environment and contribute to improve Build process.
  • Ensure Adherence to customer security and compliance requirements.
  • Implementation of approved change requests in line with customer change management process.
  • Adherence to customer communication etiquettes.
  • Timely execution of tasks as per plan.
  • Requirements Gathering :

  • Work with the ITIS team on requirement gathering using Industry / Cognizant / Client standard methodologies and tools.
  • Design & Solutioning :

  • Handle specific technologies within projects.
  • Understand technical requirement and translate into design.
  • Project Governance :

  • Contribute to project plan creation, product selection, roadmap definition, solution identification and execution.
  • Perform technical analysis & UAT and ensure quality expectations are met.
  • Assist the Senior Consultants / Managers in project planning, status reporting and ensure adherence to Project Milestones.
  • Prepare templates, checklist and guidelines on Due diligence, Transitions and KT.
  • Understand various technical tools used in the project (third party as well as homegrown) to improve efficiency as well as productivity.
  • Stakeholder & Relationship Management :

  • Interact with the ITIS team and ensure user / customer / first level management is taken care by them regularly.
  • Coordinate, collaborate and negotiate with multiple Cognizant stakeholders for solutions.
  • Knowledge Management :

  • Conduct technical trainings, webinar to fellow peers and other teams across cognizant.
  • Team / People Management :

  • Participate in new technology trainings and conduct sessions for peers / other associates.
  • Participate in recruitment and act as a buddy to new hires.
  • Work towards team building and collaboration as well as mentor the new onboarded resources for them to get acquainted with the system.
  • As part of a team, exhibit leadership in terms of supporting peers and coaching ITIS team members wherever possible for them to be able to deliver as per the business requirements and expectations.
  • Quality & Process :

  • Constantly review the process, policies and procedures to identify areas of improvement and share to the customer as well as team.
  • Ensure changes to the process / policies / procedures are updated because of new technology / project implementation.
  • To attend audits and provide evidences.
  • Personal Excellence :

  • Ensure continuous Learning & Development for self by undertaking individual certifications related to domain and technology requirements.
  • Business Development Support :

  • Capture and present project’s capabilities to prospective customers in a way that highlights the unique selling proposition of that project / solution.
  • Identify opportunity areas in each domain and work with the subject matter experts and process experts to develop the capabilities and goto market strategy.
  • Assist Manager in internal / external presentations by gathering relevant information and presenting best practices and case studies.
  • Thought Leadership :

  • Contribute to thought leadership and IP through white papers, research and presentations for internal audience, and POC development (proof of concept) along with technical groups as applicable.
  • Proactively research industry trends to identify and propose appropriate technology transformation solutions.
  • Ubuntu
  • RedHat Linux Administration
  • Unix
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